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— Health Care Properties Quarterly — July 2017

www.crej.com

Construction

4582 South Ulster Street, Suite 1500

Denver, Colorado 80237

Kimley-Horn.com

303.228.2300

SERVICES

Land Development

Retail

Single-Family

Multifamily

Aviation

Energy Services

Office/Campus

Stormwater

Data Centers

Traffic

Roadway

Infrastructure

Industrial

Build-to-Suit

Landscape Design

Healthcare Specific

Kimley-Horn excels in the overall project

development process to make our

Healthcare Clients successful.

We offer expert services during all phases

of healthcare projects.

Planning

Initial evaluations of infrastructure, access,

stormwater, and parking with their associated costs

are critical elements of the planning process. Our

engineers provide solid input and collaborate with the

project team to set projects up for success.

Documentation

Our engineers and planners develop solid

documentation of the design and construction work

anticipated for the project and deliver on timelines

that are often unmatched. We take deep pride in

making our clients successful.

Field Services

We provide oversight of contractor work and

clarifications to address unforeseen conditions to

keep pace with the progression of construction. We

stay involved through all phases of the project to

deliver a consistent, quality experience.

FORTUNE

M A G A Z I N E ’ S

WE ARE

ONE OF

COMPANIES

TO WORK FOR

W

hile we can make numer-

ous assumptions, no one

really knows what the

repeal of the Affordable

Care Act will mean for the

future of the United States health

care

system.We

do know that hospi-

tals are watching their budgets more

than ever. It’s an uncertain time, but

one factor is certain: Contractors have

the opportunity to be an invaluable

partner to health care clients by being

knowledgeable, resourceful, compe-

tent and predictable partners.

Contractors can help ensure long-

term relationships with health care

clients by demonstrating knowledge

and resourcefulness of research and

trends in health care design and con-

struction.

The Joint Commission Resources

organization is a leader in research-

ing and defining current and future

trends in the health care industry.

JCR, which regularly updates the

Planning, Design, and Construction

of Health Care Facilities publication,

notes the strong link between the

design of health care settings and

outcomes experienced by patients,

staff and families. Specifically, the

design of hospitals contributes

to medical errors that affect both

patients and staff, including falls and

infection, as well as slowed patient

recovery time and high nurse turn-

over.

According to JCR, “Well-designed,

supportive health care environments

can not only prevent harm and injury

but also provide psychological sup-

port and aid the healing process.

It has now become imperative to

rethink facility design as a critical ele-

ment in bringing

about change in the

way health care is

provided and expe-

rienced in health

care settings.”

Contractors, act-

ing as trusted part-

ners to their health

care clients, play

a crucial role in

understanding the

connection between

health care design

and patient/staff

outcomes, and uti-

lizing that under-

standing to guide their health care

clients through design and construc-

tion.

Further, health care institutions

increasingly rely on lean operations

methods to reduce waste and improve

the quality of the patient and staff

experience, thereby improving quality

and helping to reduce costs. Examples

include integrating clinical delivery

of care to shared and open spaces,

as well as incorporating mobile tech-

nologies throughout the facility. To be

resourceful and efficient partners to

our health care clients, it’s important

for design and construction teams to

be knowledgeable of lean operating

processes and incorporate them into

project design and construction work.

Health care facilities rely on their

contracting teams to be competent in

common health care practices, includ-

ing infection-control, safety precau-

tions and daily operational activities.

The construction teammust have

experience working inside a hospital

environment. Mistakes on the con-

struction site can cause delays, have

dastardly health issues, be detrimen-

tal to finances and destroy a reputa-

tion.

More than 50 percent of all common

mold-related hospital acquired infec-

tions are caused by maintenance or

construction-related work, according

to the Infection Control University

organization. To reduce the over-

whelming number of HAIs that occur

annually, the Centers for Disease Con-

trol and Prevention recommends that

all personnel working in a health care

facility have infection control training

and follow proper protocols.

During this unfortunate age of

active shooters and similar life-safety

concerns, construction firms also

must be acutely aware of the specific

badging procedures of each health

care client. All contractor person-

nel on the jobsite should be badged,

familiar with the facility and facilities

management staff, and maintain good

working relationships with construc-

tion and hospital teams.

Demonstrating competency and

efficiency also includes being help-

ful to our clients during project down

time. For example, if the construction

crew needs to wait three hours on a

particular conference room to be open

and available for construction work to

begin, the crew can offer themselves

as resources to facilities management

for appropriate small project needs.

Critical knowledge needed for con-

tractor teams to be trusted partners to

health care clients includes: thorough

understanding of the health care

facility, its operating guidelines, the

standards for clean working environ-

ments, project timelines, short- and

long-term goals for the client and

hospital daily operation hours, cog-

nizance of noise, indoor/outdoor foot

and vehicle traffic, and parking needs

for patients and families.

By being a competent partner, con-

tractors establish ourselves as trusted

resources to our health care clients.

They choose to work with us time and

again because they know what they

are getting – predictable, competent

and efficient construction.

s

Common traits of the best health care contractors

Brian Mulnix

Business

development,

Catamount

Constructors Inc.,

Denver

Contractors, acting as trusted

partners to their health care clients,

play a crucial role in understanding

the connection between health care

design and patient/staff outcomes.