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— Health Care Properties Quarterly — July 2017

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While the Colorado Real Estate Journal continues to run a healthcare and senior care

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Health Care Properties Quarterly

features the most interesting projects and people, trends and analysis, and covers

development, investment, leasing, finance, design, construction and management. The

publication is mailed with the Colorado Real Estate Journal newspaper, a 4,000-plus

distribution that includes developers, investors, brokers, lenders, contractors, architects

and property managers.

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M

agic. I’ve thought about it

over and over, and magic is

the best word to describe it.

When two people meet

and change each other for

the better – to me, that’s magic.

It’s the essence of the partnership

between Metropolitan State University

of Denver and Eaton Senior Communi-

ties, a senior living center in Lakewood.

For the last six years, MSU Denver stu-

dents studying health professions have

been interning at Eaton – in both clini-

cal and management roles.

Let me give you a firsthand account

and see if magic doesn’t come to

mind. A couple of years after this col-

laboration began, I was attending a

fund-raiser at Eaton. I took a seat next

to one of the residents – a sweet, gen-

tle lady in her 70s. After we exchanged

pleasantries, she began telling me

how the MSU Denver interns had

helped her. “They truly have improved

my life,” she said. “Now I’mmore

active, I do more things. I eat better.

I’ve lost weight, and I’ve even lowered

the amount of medicine I take.”

It was wonderful – such a moving

moment. I had always suspected this

partnership was something special,

but after hearing this lady’s words I

knew it was magical.

But the magic almost never hap-

pened – the whole partnership was in

jeopardy – at the very start.

Why? Students were wary. They, like

many, immediately conjured images

of gray walls, dim lighting, depressed

people, bland food, bad odors – and

all the other senior residence stereo-

types.

I personally knew it wasn’t true at

Eaton. I’d been there. It’s an aston-

ishing facility. The staffers are there

because they want

to be. It’s their life’s

calling. The staff

and management

are innovative,

always brainstorm-

ing and testing ways

to make life for

residents not only

better, but amaz-

ing. And, when

that happens, the

residents are there

because – yes – they

want to be there.

Not many senior

facilities can say

that.

I knew Eaton had

a bus it uses to take residents around

Denver. I suggested Eaton come to

MSU Denver, pick up a few of our

students and deliver them at Eaton’s

doorstep: a fieldtrip with a hidden

agenda.

It worked. After the students saw

Eaton, getting them to sign up was a

cinch. So far more than 20 students

have interned there. In fact, today

it’s one of our most popular options

among students.

One of those former interns – and

now an Eaton employee – is Kate

West. She admits she had her own

reservations about interning there.

“While I grew up with my grand-

parents in my life and a very positive

model for aging, I had also visited

nursing homes to sing as a child,”

she told me. “They were sad and

lonely places and I feared that Eaton

would be the same. I remember when

I walked through the doors for my

interview, one of the first things I

noticed was that it didn’t smell and it

was decorated so nicely.”

West, who’s a resident services

coordinator at Eaton today, adds that

her internship dispelled the myths on

aging and helped her cultivate “a deep

love for working with aging adults.”

West also believes the MSU Denver-

Eaton partnership is special primar-

ily because of the intergenerational

interaction. “The interns and residents

learn from each other, and that leads

to powerful conversations and rela-

tionships. Both the students and resi-

dents get to make a difference in each

other’s lives, and that’s the most valu-

able learning experience possible.”

Many MSU Denver interns at Eaton

serve as wellness coaches and work

one-on-one with residents to improve

their health via yoga, walking and

nutrition. Other interns studying

health care management work in

Eaton’s administration to develop

their business skills.

Of course, with aging baby boom-

ers, the field is ripe with employment

opportunities – one of the key reasons

we launched the program. Potential

employers regularly tell me they need

students with soft skills, and I think

that’s a big part of what our students

are getting – real-life, hands-on expe-

riences that develop those soft skills

that are critical in any work environ-

ment.

Honestly, it’s hard for me not to

overemphasize just how transforma-

tional this has been for students.

And Eaton’s CEO, David Smart, says

the same about the residents. They’re

clearly benefitting, too. A formal study

showed positive outcomes at practi-

cally every measure: They have better

health – both physical and mental –

are more engaged, active and fulfilled

with a renewed sense of purpose.

Smart adds the program also has

reduced operational costs (interns are

providing important services at low

cost and healthier residents require

less spending) and opened doors to

better finances because of increased

grant money – vital in an increasingly

competitive market for senior living

residences.

The partnership has been so suc-

cessful, LeadingAge, a nonprofit that

works on aging issues, gave MSU Den-

ver and Eaton a $50,000 grant to cre-

ate a guide to help other communities

around the United States replicate the

collaboration.

So sure, plenty of business and

economic benefits are blooming. But

for me, and I think for the students

and residents, and certainly the staff

at Eaton and for MSU Denver, it’s all

about the magic of people helping

people.

s

Healthy partnering: College students and seniors

Senior Housing & Care

Dr. Emily

Matuszewicz

Chair, Department

of Health

Professions,

Metropolitan State

University of

Denver

This month we

hear from MSU

Denver about a col-

laborative effort

between its students

and Eaton Senior

Communities that is

producing a valuable

cross-generational

experience for all

involved. In addi-

tion, this effort is

being recognized as

an effective private-

public partnership

model to reduce costs and improve

health outcomes.

www.blueprintHCRE.com

Hayden Behnke

Blueprint Healthcare

Real Estate Advisors