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— Retail Properties Quarterly — February 2017

Retail Trends

SRS Real Estate Partners

Tony Pierangeli • Jim Hoffman

Joe Beck • Brian Hollenback • Austin Tillack

Tami Lord • Molly Bayer

SullivanHayes Brokerage –

Boulder

Michael DePalma • Sean Kulzer

David Dobek

SullivanHayes Brokerage –

Denver

Tom Castle • Chris Cook

Courtney Dahlberg Key • Mark Ernster

Mike Kendall • Emily Klimas

John Liprando • Grant Maves

Brian Shorter • Christopher Anton

Josh Burger • Bryan Slaughter

Mark Williford

Tebo Development Company

Stephen Tebo • George Levin

The Zall Company

Stacey Glenn • Stuart Zall

Trevey Land and Commercial

Mitch Trevey • Nick Nickerson • Jason Thomas

Unique Properties Inc.

Marc S. Lippitt • Scott L. Shwayder

Tim Finholm • Brad Gilpin • Phil Yeddis

Gannon Roth • Allen Freedberg

Samuel Leger

Valentiner & Associates

Sheri Valentiner

W.W. Reynolds Companies, Inc.

Chad Henry • Nate Litsey

Marty McElwain

WalderaScott Real Estate

Partners

Kimberly Waldera • Noah Waldera

Scott Nannemann • Paul Klink

Western Centers Inc.

Brian Pesch • Corey R. Wagner • Bill Singer:

Western Investor Network

Tony Hemminger • John Jumonville

Matt Ritter

WestStar Commercial

Tim Hakes • Kevin Hayutin

Michael Hayutin • Stephanie Keyes

Retail Broker Directory

RETAIL BROKER DIRECTORY

If your firm would like to participate in this directory, please contact Lori Golightly at

lgolightly@crej.com o

r 303-623-1148 ext. 102

W

hat have we learned about

retailing in the last year?

Well, the first quarter of

2016 saw more national

retail store closings than

any quarter since 2010, accord-

ing to Chain Store Age; and several

national retailers filed for bankrupt-

cy, including Aeropostale, American

Apparel, Sports Authority and Radio

Shack, among others. The Limited

announced it is going to close its

remaining 270 stores nationally and

in January Macy’s announced it will

close more than 70 stores in 2017

and 100 more stores in the next

two years. The coming Macy’s clo-

sures average over 150,000 square

feet each. That’s a lot of very large,

vacant retail space hitting the mar-

ket.

What is causing all of this contrac-

tion by national retailers? Maybe

there is a clue in these statistics.

Target’s store sales for third-quarter

2016 were down 6.7 percent, while

its e-commerce sales for those same

stores was up 26 percent, which are

products ordered online and either

shipped from or picked up at those

stores, according to Retail Dive

November 2016. E-commerce across

the U.S. more than doubled from

2009 to 2016, accounting for 4.1 to

8.4 percent of all retail sales in those

respective years, according to the

U.S. Census Bureau. Some sources

have e-commerce as high as 12 per-

cent of total U.S. retail sales and its

share of total retail sales is escalat-

ing annually.

The obvious reason for this escala-

tion in e-commerce is the fact that

we all now carry at least one device

from which we

can order anything

from anywhere.

Which begs the

question, do we

really need all of

those brick-and-

mortar stores to

visit? The short

answer is no. But

again, there is

more to it, and it

begins with the

word millennial.

I have heard this

word more in the

last two years than

I have in all the rest of my late baby-

boomer years. The shopping pat-

terns of the millennial, Generation

X and baby boomer generations are

all different, and these differences

are causing a paradigm shift in how

retailing is executed in America

today.

But first, who makes up these gen-

erations:

• Baby Boomers – Born between

1946 and 1964, currently aged 53 to

71.

• Generation X – Born between

1965 and 1980, currently aged 37 to

52.

• Millennials – Born between 1981

and 1997, currently aged 20 to 36.

The current retail brick-and-mor-

tar stores were built for baby boom-

ers. We grew up without computers.

We saw ads on TV, heard them on

the radio or saw them in the news-

paper and that drove us to the store

to purchase. And as the baby boom-

ers had children and the U.S. popu-

lation took off, we built more stores

to serve that quickly increasing

population.

Generation X were not born with

computer prevalence, but started

using them sometime during their

education years. Email was a norm.

This generation used computers

sometimes to research retail pur-

chases, but still went to the store or

the mall for most of their purchases.

Many millennials, also known as

Generation Y, have never known a

nondigital age – they get their infor-

mation and much of their socializa-

tion from the internet.

All of us have embraced the digital

age to varying degrees; all genera-

tions are using our smart devices

to look up the score of the game,

Google some trivia to settle an argu-

ment and, absolutely, to purchase

retail items online. But the way we

use the internet to make purchases

does differ somewhat between gen-

erations and that is affecting the

way retailers must operate today.

Baby boomers still have the most

disposable income and account for

almost 50 percent of retail sales in

the US. Two-thirds of us routinely

Generational differences impact consumer habits

Jay P. Carlson

Managing broker

and co-founder,

Front Range

Commercial LLC,

Colorado Springs

Please see ‘Carlson’ Page 23

The current brick-and-mortar stores were built for baby boomers, but these stores must

change as Generation X and millennials represent larger portions of the consumer market.