Windsor Gardens Life

May 2021 Page 7 From the General Manager Rebecca Zazueta We have a few changes in our administrative staff this month. First, a new receptionist joined our team on April 26. Rebecca “Becca” Hart is a highly motivated and energetic person who has considerable experience working with residents, vendors, medical personnel, delivery drivers and visitors. She enjoys anticipating the needs of others as a front desk professional. She is coming from Brookdale Park Place and has 7 years previous work experience at the Denver Rescue Mission. Becca is filling an open position that was created when Katie Monasmith moved from the front desk to her new role in the community response department. We waited to fill this position during the pandemic, but now that the office is open again, we are busy and require two full- time receptionists. In an attempt to avoid confusion now that we have two administrative employees named Rebecca, I will continue to go by Rebecca or Rebecca Z and Rebecca Hart, our new receptionist, will go by Becca. Please join us in providing Becca with a warm welcome! Second, our office project coordinator Melissa Masek resigned from her position in early April. This open position came at a very busy time with the ending of a fiscal year, beginning of a new one and a transition in banking relationships. Nonetheless, our accounting manager Debra Ford did an amazing job juggling all the accounting duties under the circumstances and other team members jumped in to support her. Patricia Frawley is currently helping with resales and Katie Monasmith is assisting with deposits and AP. Cross training and teamwork at its best! We are happy to announce that we have filled this position and a new employee will be joining our team mid-May. Unlike Melissa’s prior position, the new employee will not have oversight of technology issues and will be focused on accounting duties. As a result, the job title for the position will be accountant instead of office project coordinator. We look forward to introducing her to the community next month. And finally, Tina Patnode has recently left employment at WG after nearly 5 years, which has created another open position at the front desk. We are in the process of interviewing for this position. Please join me in thanking both Melissa Masek and Tina Patnode for their contributions to the Windsor Gardens team and wishing them the very best in their new endeavors. In the past few weeks, we have had two raccoons, seven squirrels and several mice die from unusual circumstances. All the creatures were reported as acting strange, in a “drunk” like manner. They are not aggressive and appear to be lethargic when they are found and before they die. The incidents have been reported to DDPHE and the Denver Division of Animal Protection. At this time, it is unknown if the incidents are related or if there is any cause to be concerned. We do know that the symptoms are not consistent with rabies. Other causes may be unidentified poisoning, viruses or diseases like distemper. In an abundance of caution, DDPHE has asked the association to report any future incidents and to advise residents to keep pets on a leash and under hand control during walks. Administrative Staff Updates Raccoons, Squirrels and Mice Property Tax Follow-Up In April, a meeting was held with the department of finance to discuss the association’s mass property tax payment process. We were able to confirm that the city does not have a preference on how property taxes are paid. In fact, the city is prepared at any time to transition to collecting property tax payments directly from owners should the association decide to pursue a Declaration amendment to stop collecting and paying property taxes on behalf of owners. We were also able to discuss the difficulties with refunds for overpayments on property taxes. Under the new property tax payment system, payments received are now automatically applied to the parcel as long as there is a balance due. Once the balance due on a parcel reaches zero, any additional payments received will be automatically refunded to the person/entity making the most recent payment. The City has now agreed to refund a payment if a resident or Windsor Gardens requests a refund for an overpayment (e.g. 1st installment payment made by both Windsor Gardens and a mortgage company), even if the balance due on the parcel is not yet zero. The refund will be issued to the most recent payee, which might be the mortgage company and not the association. In this instance, the owner will have to request the refund from their mortgage company. If it is received by the association, we will issue the refund to the owner once it is received and processed. The request for a refund can be made by emailing propertytaxinfo@denvergov.org or calling 720-913-9500. Please be sure to include Patricia Frawley on all refund requests made to the city via email. Patricia’s email address is pfrawley@wgamail.com . Over the next several months we will evaluate the city’s new payment and refund process and then determine if a Declaration amendment should be pursued. This ultimately means we will miss our window of opportunity to make this change effective in 2022. If we decide to proceed with the Declaration amendment at a later date, the transition will not go into effect until 2023 or later. As a reminder, owners will be given an opportunity to vote on any proposed amendment which will require 51% approval from owners. This year is a property valuation year and all owners will receive a notice of valuation from the Denver Assessor’s office the first week of May. An FAQ regarding the property valuation process will be included in the June Windsor Life. Please be sure to keep your notice handy to review alongside the FAQ information next month. Eagle AV, LLC **AUTHORIZED BYWINDSOR GARDENS ASSOCIATION** DISH NETWORK INTERNET HOME PHONE email: matt@gr8tv4all.com  Sales & Service: 303-337-3474