Colorado Real Estate Journal - June 1, 2016

Comcast leases 80,000 sf for Fort Collins support center

Jobs, jobs and more jobs are coming to Fort Collins, with Comcast planning to open a new customer support center on the HP campus.


Comcast leased 80,000 square feet of space on the first and second floors of HP’s building at 3420 E. Harmony Road, where Madwire recently leased 66,443 sf. Comcast will hire 600 new employees to provide technical product and service support to the company’s residential customers. A number of new leadership and support positions also will be involved in running dayto-day operations.


The state-of-the-art facility will open within a year, following significant upgrades to the building.


“We’re happy to have them in Fort Collins. We think this will be a great addition to our hightech and employer base,” said Peter Kast of CBRE Inc., who represented the landlord in the transaction. David Welker, Mike Deatly and Todd Roebken of JLL represented Comcast.


Comcast will occupy the second floor of the building, plus about a quarter of the first floor. That leaves only about 30,000 sf available in the 187,000-sf building.


“The new Fort Collins customer support center is integral to Comcast’s multiyear strategy to reinvent the customer experience and create a culture of exceeding customers’ expectations,” Rich Jennings, senior vice president of Comcast’s Mountain West region, said in a statement. “We’re excited to hire 600 employees and give them the training and tools they need to be successful in ensuring every customer’s experience is excellent.”


“Comcast’s decision to move this customer service and technical support center here reinforces the supportive business environment in Fort Collins. The addition of these jobs in our community will ensure that we continue to provide a diversity of employment opportunities in the region,” said Fort Collins Mayor Wade Troxell.


The location on East Harmony will allow Comcast to draw employees not only from Fort Collins, but also from surrounding Northern Colorado communities.


“Colorado is thrilled to see continued growth of Comcast in our community,” said Gov. John Hickenlooper. “With over 8,000 employees in the state, Comcast is a significant employer and partner to Colorado’s success. The company’s expansion in Fort Collins is a testament to the state’s talented workforce and collaborative spirit.”


Since 1996, Comcast has invested more than $7 billion in its technology infrastructure in Colorado, including more than $300 million in network investments in the last five years. Its services include providing low-cost internet service to 100,000 Coloradans through the Internet Essentials program. The company contributed more than $17 million in cash and in-kind donations to Colorado nonprofits last year.