CREJ

April 2020 — Property Management Quarterly — Page 23 www.crej.com use. After completing the new instal- lations and repairs, the owner’s land- scape contractor continued compre- hensive, monthly inspections of irriga- tion system operations. These changes reduced irrigation water use by about 40%. In one year, the office park saved nearly 12.5 million gallons of water and $47,000 as a result of this project. Based on these savings, the project paid for itself in less than 18 months. Beyond improving the bottom line and saving water, the resulting landscape is now healthier and more attractive. The second example is The Phoenix Sky Harbor Airport in Phoenix. This project went an even more dramatic route removing much of its turf and other non-native grasses in 2019, replacing them with native trees, shrubs and cactus. These changes resulted in annual $400,000 in labor and materials savings and a savings of over 5 million gallons of water annu- ally, equaling 46% reduction in annual water reduction for the landscaped areas. What’s your story? Send me an email, dhewett@Olivereg.com , and tell me how you have saved water here in Colorado and what your returns have been. The choice is best made today so the impact can be multiplied for many years to come. s Hewett Continued from Page 9 earn tenants’ trust and build strong relationships helps firms thrive. n The power of the property manager. Much like Denver’s commercial real estate landscape, the primary duties of a property manager have evolved beyond simply collecting rent. While some constants – responding to main- tenance requests, paying bills, and attracting and retaining tenants – will remain a critical component of our business, today’s property manager looks considerably different than those of even a decade ago. From transitioning assets from new construction to operations and repo- sitioning legacy properties, integrating new technologies and ensuring prop- erty security and government com- pliance, property managers play an outsized role by helping owners maxi- mize the investment in their building. At the end of the day, it all comes back to relationships. And positive relationships are driven by effective communication. Know who your tenants are and what they care about so that you can create community and be more inten- tional in your building programming. Talk regularly with the building’s owner to ensure their goals for leasing and repositioning are achieved. The result is a difference that both tenants and owner can see. And as a property manager, the road beyond 1 million square feet has never looked clearer. s Cole Continued from Page 11 wins – big or small – and milestones of the project with your tenants. Doing so ensures tenants feel vested in the building’s overall success and, once completed, hopefully will aid in their decision to stay in the building. Easy ideas? Keep it simple. Take-and- go breakfast, like doughnuts and cof- fee, for example. Ideally, having your general contractor attend these events will help your team answer questions your tenants may have, and provide the tenants with a way to ask ques- tions they may not know they had. This also allows your team the oppor- tunity to update tenants and solicit direct feedback, both critical parts of the communication process that you might not otherwise have. Lastly, once the project is complete, share, share, share that information. Provide before and after photos, if possible, and allow your tenants to see the changes. Tenants who have gone through major renovation proj- ects, though inconvenienced, often feel a stronger connection to the building if the management team has helped and cared about them dur- ing the project. In a nutshell, major renovations should drive leasing. If tenants are eager to renew and/or the leasing velocity of the property has increased, you’re well within your right to feel a sense of pride in your accom- plishment. These types of capital investment, along with their success- ful implementation, drive value to the building and demonstrate your value as a capable manager. All in all, running extensive renova- tion, tenant improvement or capital projects is never easy, and the unfore- seen more often than not ends up rearing its head. Just remember: Assemble the right team. Focus on your tenants. And overprepare. Success starts and ends with careful planning, thoughtful communication and con- siderate execution. s Myers Continued from Page 15 “The advantages of this type of assembly is a quick and easy install, fewer plates and fasteners, no membrane fastener penetrations, enhanced wind uplift, even wind load distribution, and elimination of perimeter half sheets,” said Fricke. Of course, no roof lasts forever, and upkeep will only get you so far. “When the annual outlay of main- tenance and preservation exceeds 15% of the reroofing cost, we gener- ally recommend roof replacement,” said Fricke. “If you wait too long, the annual expenditure of maintenance only escalates year over year.” To stave off inevitable replacement as long as you can, Brown recom- mends performing regular roof inspections and upkeep duties. “Power wash the membranes, clean out gutters and monitor dete- rioration of the roofing products,” said Brown. “Roofing contractors who offer these kinds of preventive maintenance services are usually very affordable.” But choose your provider carefully. “The average lifespan of a roofer is less than three years,” said Fricke. “So, find a roofing partner who knows what to look for and is inter- ested in helping you take care of your asset long-term.” s Feazel Continued from Page 21 PERSONAL APPROACH. TRUSTED SOLUTIONS. 1800 Glenarm Place, Denver, CO www.mdpeg.com 303.389.0095 LEADERS in Tenant Improvement for Commercial Office, Retail, and Restaurant projects in Denver and the Front Range. Mechanical | Electrical | Plumbing | Life Safety | Smoke Control Progressively managing the construction so you can manage your property Tenant Improvements, Capital Improvements, Common Area Renovations, Spec Suites andWhite Boxes Expedited Budgets, Competitive Pricing, Reliable Team, QualityWorkmanship 720.328.0032 pmgcolorado.com info@pmgcolorado.com 2875W. Oxford Ave #1 Englewood, CO 80110