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January 2018 — Property Management Quarterly —

Page 23

www.crej.com

A

lthough I am new to com-

mercial real estate, I am not

new to the numerous ways

criminals try to victimize

people. I have 19 years in law

enforcement experience, and I would

like to share some information to

protect yourself as well as your prop-

erties, tenants and employees. Most

crimes are crimes of opportunity

and the criminals are always on the

prowl. Hopefully this article will help

to educate you and allow you to pass

on this information to your employ-

ees as well as to your tenants and

their customers.

One of the best things you can do is

to always be aware of your surround-

ings. Simply look around when you

walk out of your office. Be aware as

you are getting into and out of your

car. Simply acknowledging the people

around you often can deter a crimi-

nal from committing a crime.

We all work in areas that make it

easy for criminals to steal items out

of our cars. You may park your car

in an industrial park, business park,

office building or retail center. The

common thing for most of us is that

we are parking our cars in open park-

ing lots without security. This makes

it easy for criminals

to walk through

the parking lot and

look in cars and try

the door handles.

Most of the time,

the cars that are

broken into are the

ones in which the

owner forgot to lock

the door.

You can do a few

things to deter

someone from

breaking into your

car. The first thing

is to always double check that your

car is locked. If you have an alarm,

make sure that you set it. Next, don’t

leave any valuable items in your car.

If for some reason you do have to

leave something valuable in your car,

make sure you hide it the best you

can. If a criminal cannot see it, he

is less likely to break into your car.

But remember, criminals spend a

lot of time doing what they do, so

when they see a jacket or blanket

with a bulge under it, they know

you are hiding something valuable.

Try to place valuables in your trunk

or, if you have an SUV, pull the back

cover over them.

A new trend for thieves is to fol-

low delivery service trucks and steal

packages once they are delivered. We

know that the property manager is

not always at the office when pack-

ages are delivered. One way to com-

bat that is by requiring a signature so

deliveries are not left sitting out for

someone to steal. You can ask neigh-

boring tenants and businesses if they

would be willing to accept deliveries

for you.

Fraudulent scams are the fastest

growing crime. The important thing

to remember is that if it is too good

to be true, it most likely is a scam.

The basis of a scam is someone try-

ing to trick you into thinking you

are in trouble or in harm’s way, that

you owe money or you’re given an

offer you can’t refuse.

On the business side of property

management, be aware that scam-

mers may try to mimic your com-

pany to scam your customers or ten-

ants. Make sure to educate your ten-

ants on how you will contact them

and how you will ask for payment

from them, so they will not fall prey.

Finally, one of the best things you

can do is be a good witness. If you

see anything suspicious, do not

assume someone else will report it.

Get a good description of the person.

Also, a license plate number gives a

great advantage to law enforcement.

The more information you can give

to the police, the better. Of course,

the key is reporting information to

law enforcement. I hope this infor-

mation has been helpful.

Protect your assets, tenants against theft, scams

Management

Michael

Pacheco

Property manager,

Sessions Group

LLC, Denver

Help discourage theft from tenants' vehicles in parking garages by reminding individuals to

lock their doors, stay alert and remove or hide valuables.

Make sure to educate your tenants on how

you will contact them and how you will ask for

payment from them, so they will not fall prey.